Kimberly Howard Co.

Operations strategist and problem solver crafting roadmaps to purposeful business growth

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Hi, I'm Kim.
Certified Director of Operations here! And Im excited to share resources and tips to help you grow your business and achieve your goals. Let's streamline your operations and transform your big ideas into tangible results!
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Ronielle is a dedicated and professional new real estate agent serving the Charlotte, NC area and is committed to helping people achieve their homeownership dreams. Her passion and drive are truly inspiring. Having witnessed Ronielle’s dedication and professionalism firsthand, it’s clear that she has the drive and determination to succeed. However, like many new agents, she faced challenges in defining a clear path for her business.

Challenge

Ronielle was feeling overwhelmed and scattered. She was constantly busy with to-do lists, diligently checking off tasks, but she didn’t feel like she was making real progress. She was all over the place, unsure of where to focus her efforts. The biggest challenge was that she hadn’t defined what success looked like for her business. Without a clear business vision, she felt lost and unable to measure her achievements.

Strategic Mapping Insights

Defined Mission, Vision, and Values: We started by helping Ronielle establish her mission, vision, and values. This foundational work gave her a clear direction and a sense of purpose. It was crucial for her to understand what she stood for and where she wanted her business to go. This clarity allowed her to align her daily activities with her long-term goals.

Financial Structure: Understanding the importance of a solid financial foundation, we helped Ronielle with the formation of her business structure and set up the necessary banking accounts. This step ensured that her business finances were organized and that she was prepared for growth. Proper financial management is key to long-term success, and having the right structure in place made a big difference.

Operational Efficiencies: Lead generation, nurturing, and follow-up were challenging for Ronielle because there were so many moving pieces. We worked together to identify her workflow and introduced tools to automate some of these processes. For example, we used Zapier to connect her digital business card contacts with her CRM and email marketing platform. This automation saved her time and ensured that no leads fell through the cracks.

Professional Development: Initially, Ronielle felt she couldn’t afford coaching, but she soon realized she couldn’t afford not to. We discussed the importance of investing in herself and her business. By seeking out coaching and mentorship, she gained valuable insights and strategies that she couldn’t have learned on her own. Success leaves clues, and by learning from others who have been successful, Ronielle positioned herself for growth.

Result

Ronielle now has a clear business vision of where she wants her business to go, rather than just following what other real estate agents are doing. With strategic mapping and coaching, she closed her first real estate deal, which more than covered her investment in coaching. She knows where she actually wants her business to go and has a plan to get there. The strategic mapping process provided her with the clarity, direction, and actionable steps she needed to move forward confidently.

In Her Words

Interested in Strategic Mapping?

It doesn’t matter if you just started your business or have been in it for 10 years. Focus on where you are today and where you want to go. Let’s create a customized plan that leads to your definition of success.

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